ONLINE RETURNS
General Conditions Applicable to Returns
Subject to meeting the conditions set out in this Returns and Exchanges section, we offer a “no questions asked” free-returns policy which allows you to return delivered items to us for any reason up to 7 days after the delivery of your Order, free of charge.
In order to qualify for a refund, all items must be returned to us within 7 days of Order receipt with the following conditions:
- Items must be unaltered, unused and in full sellable condition (or the condition in which they were received from us or our agents).
- Items must be in their original packaging/box/dust-cover and product labels/tags/instructions still attached. Authenticity cards, where provided, should also be returned.
- The return must be accompanied by the original Order confirmation.